如果發生過相似問題,可以藉由 Intel 建議的設定值來觀察是否有所幫助。
Intel 的 700 系列晶片組,廣為建議搭配 I226 乙太網路控制器,不過卻傳出和先前 I225 一樣有異常斷線問題,Intel 正試圖透過新版驅動程式來降低發生率。
I226 與 I225 系列乙太網路控制器的代號同為 Foxville,這些 2.5Gbps 產品普遍被用來搭配 700、600 等系列晶片組,是中高階主機板常見標準配備。前一代的 I225 系列(最常見為 I225-V)導入應用不久,即傳出會發生隨機異常斷線等問題,因此後來新推出的 I226 系列也被視為修正版。
Some customers have recently reported connection drops at random times, specifically on the newly launched 700 series motherboards with Intel® Ethernet Controller I226-V.
Intel has reproduced the issue and is diligently working on a root cause and fix. For any of our customers experiencing this problem, a mitigation option to explore is to disable the “Energy Efficient Ethernet (EEE)” mode in the Advanced Windows/ Linux driver setting. We believe this should help. We are continuing to assess the situation and will follow-up accordingly.
We appreciate those who have shared information about their experience with this issue, and we welcome your input. Intel will continue to review the comments and information you share to help us work towards a solution.
不過這類現象卻延續到 I226 系列,Intel 稍早前曾指出,還在努力找出根本原因並且進行修復。他們提供了應變建議,指出如果確實遭遇隨機異常斷線問題,可以試著將網路卡進階設定選項內,Energy Efficient Ethernet(EEE)/ 環保節能這個功能關閉,他們認為問題會獲得改善。
除此之外,Intel 也在準備推出新版驅動程式,似乎是打算直接將 EEE 關閉列為預設值來因應,而後仍將持續研究分析實質問題點。至於各主機廠方面,MSI 已經率先為旗下採用 I226 / I225 控制器的主機板,在官網釋出 v2.1.3.3 版驅動程式供下載,其他家廠商應該也會相繼跟進。